Delivery Information – WeConvert.co.uk

At WeConvert.co.uk, we understand that getting your campervan parts and accessories quickly and efficiently is crucial. Here’s everything you need to know about our delivery process:

Delivery Areas:

  • We currently offer delivery throughout the United Kingdom.
  • For deliveries to the Scottish Highlands, Islands, and Northern Ireland, delivery times and costs may vary. Please see delivery options at checkout.

Delivery Times:

  • We aim to dispatch all orders within 1 working days of receiving them.
  • Estimated delivery times will be provided at checkout, and can vary depending on the product and your location.
  • Please note that delivery times are estimates and may be affected by factors beyond our control, such as courier delays or adverse weather conditions.  

Delivery Costs

  • Delivery costs are calculated based on the weight, size, and destination of your order.
  • You can view the delivery cost for your order at checkout before completing your purchase.
  • We may offer free delivery on orders that meet a certain value threshold. Any free delivery offers will be clearly displayed on our website.

Delivery Methods:

  • We use reputable courier services to ensure reliable and efficient delivery.
  • Tracking information will be provided where available, allowing you to monitor the progress of your delivery.
  • For larger or heavier items, pallet delivery may be used.

Delivery Instructions:

  • Please provide accurate delivery information at checkout, including your full address and contact details.
  • You can provide specific delivery instructions in the “delivery notes” section at checkout.
  • If you are not available to receive your delivery, the courier will typically leave a card with instructions on how to arrange redelivery.

Damaged or Missing Items:

  • Please inspect your order upon delivery and report any damage or missing items within 1 day of receipt.
  • You can contact our customer service team to report any issues.
  • We will arrange for replacement or refund of damaged or missing items.

Important Notes:

  • Delivery times may be longer during busy periods, such as holidays.
  • It is the customers responsability to ensure that the delivery address is accessable for delivery vehicles.
  • We are not responsible for delays caused by circumstances outside of our control.
  • If you have any questions about our delivery information, please contact our customer service team.